Membership
Hold

Hold Terms

We understand that sometimes life gets in the way!

You can request to put your payments on hold for up to eight weeks on a 12 month contract and 4 weeks on a 6 month or month - month contract — if you are injured, busier than usual or spending time out of town (minimum hold term is 2 weeks*).

Please let us know 14 days in advance of your hold period and we will arrange to suspend your payments. We'll need a start and finish date, as we will automatically restart your membership when your hold period is complete.

If you'd like to cancel instead, you can submit a Membership Cancellation Request.